These are some of the common questions we receive. But if you have another question, please email us or use the form on the Contact Us page - we will be happy to try and help you in any way we can.
Will the house have all the furnishings and equipment we need?
This property has everything you need for an enjoyable holiday, such as:
- Hot water, bathrooms and flushing WCs
- Kitchen has all the utensils and appliances you would expect for every day use
- Sitting rooms are well-furnished and have enough comfortable chairs for the maximum number accommodated, as does the kitchen/dining area.
- There are a number of colour TVs in different rooms.
What linen is provided?
Bed linen is included in the rental price and bathing towels are provided. Please bring your own beach and/or swimming towels. If a cot has been requested, please bring your own bed linen for this.
Do you supply a cot for babies and toddlers?
For anyone holidaying without their own travel cot, one may be arranged by prior agreement. Please request this in your booking request.
Can we take our pet with us?
Unfortunately, no pets are allowed to stay in the house.
Is there any extra charge for heating and power?
No, this is all included in the price of the rental.
What time can we arrive, and when do we have to depart?
Our preferred arrival time is around 3.00 pm on the first day of your holiday (usually a Saturday) and end at 10.00 am on the day of departure unless otherwise arranged at the time of booking. This ensures the Owner has sufficient time to prepare the cottage for other incoming guests. We advise you to contact the owner at least 2 days before arrival, to arrange key collection details.
How do I confirm my booking?
If you have checked the availability calendar and are ready to make your booking, please email us at firstname.lastname@example.org, or complete the form on the Contact Us page. Be sure and include your own contact details, and the dates you are looking to rent this home. Your booking will be secured with a 30% deposit of the total amount, with payment in full six weeks before arrival.
How do I pay for my booking?
Payments will be by bank transfer, and the account details will be provided to you in response to your booking email. The 30% deposit will need to be paid to secure the booking, with payment in full due six weeks before arrival.
What if we need to change the dates of our rental?
In the first instance please contact us to discuss the changes. If it's possible to accommodate them, we'll be happy to help. Please note that there may be a difference in price, depending on when you want to change the date to. If this is the case, then an additional amount may be due for your stay.
What if I have to cancel my booking?
We understand that sometimes circumstances beyond your control mean you have to change your travel arrangements.
If you do need to cancel your booking, any monies paid are non-refundable. This applies to both the 30% deposit paid initially, and the full amount paid six weeks prior to arrival. Most people have travel insurance to cover any monies lost in such circumstances.
What if the house owner has to cancel my booking?
If for some reason we have to cancel your booking, all monies will be refunded to you in full.